Here below you can find some answers to the most frequent questions recieved by our customer service.
- Why such low prices?
Vi import all our goods directly from our suppliers in Asia. The containers are shipped directly to our stock without any middlemen. The products are delivered to customers in their original packages, who then care for installation themselves.
It it because of these reasons you can buy quality products at great prices!
- But what about quality?
We sometimes recieve questions about the quality of our products - but there's no need to worry!
A company can never succed without high demands on quality.
Factories with over 10 years of experience, approved in accordance with ISO:9001, industry leading suppliers, quallity assured products tested by satisifed customers all over Scandinavia and kompetent service personell means you'll never have to worry when you order from us.
In an industry such as this one, with such a huge price range, you'll be better of comparing specifications than prices in order to guarantee yourself you'll by a product that you can trust.
- What does "massage tub" really mean?
Massage tub is a term used to describe a tub where the user is stimulated through air- and water massage.
These functions are operated by a pump and a compressor. Massage and heat work to ease muscle aches and increase blood circulation.
- Do I need extra space in my bathroom?
No! There are tubs and showers available for all types of bathrooms.
What could be smart to keep in mind is that as just with any other product purchased to be placed in your home, naturally you'll have to carry it to its choosen location. Therefore, be careful when measuring your walls and door frames before deciding on a specific product.
It's also a good idea to keep in mind that most electronic equipment is placed on either the back or below the tub or shower. Therefore, it's always good if you have the extra space to pull your tub or shower out a few decimeters from the walls, i.e. for service and maintenance.
- What about cleaning and maintenance?
Most products in our assortment come shipped with an automatic ozone cleaning system. Practically, this means that as long as you don't plan on using any special products such as foam or oil based tablets when bathing, no special maintenance is needed. Just as in a regular tub or shower, all you'll need to do is to clean the surfaces of the tub or shower when necessary with a wet cloth.
Of course, using foam or oil tablets isn't a problem. As long as you use our care products in regular you'll keep your tub or shower in a good condition for future use.
- Which type of massage suits me?
Naturally, you'd buy a massage tub for the massage experience. But what type of massage is best suited for you? If you're looking for massage of back and legs you'll probably be off just fine with a model that only carries a massage pump.
But if on top of that, you'd like the "Champagne effect" (as in a swimming halls bubble pools), meaning the feeling of small raising bubbles from the bottom to the surface, you're better off picking a model that also carries a compressor.
- Professional for installation?
For all our products, the installation has to be preformed by a professional electrician and a heating, ventilation and sanitations professional, in order for guarantees to apply to your purchase.
Tubing (1m, 20mm coupling) for water connections and an electric cord with a residual current operated circuit-breaker are both included in the package for all models.
When building in a tub into a tiling construction it is always very important to place at least two ventilation bars of at least 10x10cm each on the tiling front. A handy tiling mason will most of the time be able to build a removable panel for you for cleaning and maintenance. ALso keep in mind that you at some time in the future most likely need access to the drainage and electronics (which are often places in the corner of a tub).
If you have any more questions you are very welcome to contact us for further assistance. |
